$1 Shipping!

We offer $1 Shipping* per module!

*To take advantage of this offer you must place the memory order on line at the MemoryTen store.
Shipping is only within the US (excluding Alaska and Hawaii). Choose "1.US Mail -$1 per module" when checking out.

Available shipping methods

  • USPS mail is insured to $100. We can only reship lost or delayed mail. We do not recommend using USPS Mail to Mexico, Brazil & Italy. All other shipping methods are fully insured. The post office does not provide a tracking number. Airmail packages are picked up weekly on Friday.
  • Fedex orders placed after 2:00PM PST will ship on the next business day (Mon-Fri). Fedex 2-4 day, Ground, and USPS mail placed after 8:00AM PST (Mon-Fri) will ship on the next business day, all pending product availability. You must select Saturday delivery options for goods to arrive on Saturday.
  • We charge sales tax for California shipments.
  • Overseas orders usually require payment of VAT or customs duties on arrival to destination port. If you have a VAT number, please enter it in the comments field.
  • All orders over $100 may require signature at the time of delivery.
  • Please note - if you choose to waive this process, MemoryTen will not be held liable for any lost or stolen packages.

Tax

California residents are charged 8.750% sales tax on total purchase price including shipping for shipments within California. All other destinations are shipped tax free.  International customers are responsible for Duty and Tax of their respective countries.

Returns

In order to receive a full refund of merchandise:
You will need to fill out the RMA Form on our website.

  1. Go to your order history list - HERE (you will have to log in into your account or to lookup by email and zip code).
  2. Locate your order and click RMA button
  3. Fill out and submit RMA request form and you will receive email confirmation with RMA Number included.

Once authorization has been obtained, please return item shipping prepaid to:

MemoryTen Inc.
Attn: RMA Service
2800 Bowers Ave
Santa Clara CA 95051

The merchandise must not be physically damaged or modified. Physical damage during shipping is covered by shipping insurance. Please apply for shipping insurance refund. Do not return for credit in this case.

Any parts in sealed retail packaging such as flash memory, may not be opened if you are requesting a return. Anti-static bags may be opened. Computer memory, server memory and notebook memory may be tried before returning.

MemoryTen, Inc. gives you 14days  to contact us regarding a credit. The 14days is from the date you receive the product, until the date you contact us regarding the need for return.

If you contact us after 14 days of the date of delivery, but on or before 30 days, a 15% restocking fee will apply to the return.

After 30 days, returns for refund are not accepted. We do not refund shipping charges in either direction.